Change Management

Having a consistent message for the customers and clients isn’t as effective if your own company can’t see or express that message. We can support changes to our clients’ global strategy with change management programmes.  First supplying the information on the current brand, product, or company perceptions around the world. Then we can develop benchmarks to measure change and helping set the agreed goals.
 
We can then put in place internal education, training and communication programmes with feedback mechanisms to effect the needed changes and monitoring systems to measure the success. We can even develop ‘aides-memoire’ and promotional materials to underpin the change. 
 
Not only does this help get your company ‘singing with one voice’ but it provides a foundation for consistent messaging throughout your subsidiaries or representatives around the world.
 











PROCESS AND PROCESS MANAGEMENT

You need to know that whatever your requirements they’ll be delivered on time, predictably and without surprises. We believe in effective and appropriate processes, whether it’s understanding and fitting in with your marketing delivery process or simply ensuring a delivery and sign off process for a single piece of work.
 
We tailor our processes to suit you as your business develops, so they’re always suited to the volume or complexity of the work. Additionally, we are able to work inside your technology infrastructure, for example; building word taxonomies within your systems, or editing directly into your website or content management system.
 
If multi-national, multi-lingual work is new to you we can even assist you in developing an effective process to be sure that you global marketing efforts are integrated and deliver your results in a consistent and timely way.